FAQs

Frequently Asked Question

Why should I use Central Signing Service?
With over 11 years of industry experience and a state of the art web system, Central Signing Service offers quick, timely and efficient services for you and your customers. When your customers can’t come to you, let us travel and assist them to ensure a smooth signing.

What sets Central Signing Service apart from other signing services?
We are fully staffed with friendly and experienced Appointment Specialists that match your customer with the appropriate Signing Agent.  We are your partner in the signing industry and perform our job with pride. Central Signing Service is able to provide a turnaround within 30 minutes, flexible scheduling, online monitoring and notary accountability to ensure that your documents are signed quickly and efficiently. To start using Central Signing Service for all of your nationwide notary needs, visit the “Become a Client” page now.

Which areas do you service?
Central Signing Service is a national notary service provider. Whether your customer needs to sign at their home, while traveling for work, or vacationing for fun, we can service your signing needs in all 50 states.

What is the benefit of using Central Signing Service vs. direct notaries?
Central Signing Service is all you need, whether through our website or over the phone.  We interview and carefully select our Signing Agents and take care of all state required reporting. This saves time for you and your company to focus on other tasks. In addition, Central Signing Service uses a custom state of the art online system to allow tracking and management of signing requests 24 hours a day.

How do you recruit your Signing Agents?
Signing Agents are selected with various backgrounds such as escrow, real estate, legal, and financial. They must meet our strict requirements prior to becoming part of our nationwide Notary Signing Agent team.

Do your Signing Agents explain documents?
Our nationwide team of Signing Agents will review each of the documents with the customer, guiding them appropriately for questions that may arise.

Do you have bilingual Signing Agents?
In most major metropolitan areas, we have bilingual Signing Agents available to assist your customers when needed.

Can your Signing Agents receive and download documents via email?
Through our large network, we are able to receive your documents in just about any fashion you require. Documents received by email or downloaded will be subject to an additional fee.

Do your Signing Agent’s have the ability to perform ESign?
Yes, ESign is available in many areas. For more information, please refer to our Services page.

What are your office hours?
Central Signing Service’s offices are open Monday through Friday 8:00 AM – 5:30 PM PST*.
Our website is open and ready to take your document signing requests 24 hours a day, 7 days a week. Please note, signings submitted after normal business hours will be scheduled on the following business day.
*Subject to change without notice

Do you have after hours support?
Our management is on call 24 hours to assist Signing Agents with questions or problems that may arise during signings. This allows us to ease the fears of customers, guide them to answers, or refer them back to you and their loan officer when necessary.

Who do I contact if I have a problem?
You may contact our main office at 925-680-1073 and any of our associates will be available to assist you. Visit our Contact Us page for more specific names and extensions.

Do you carry liability insurance for your document Signing Agents?
Yes, we do! In addition to our business insurance, Central Signing Service has $1,000,000.00 in Professional Liability Insurance for our specified profession. This covers our employees and independent contractors (Signing Agents) utilized for your accommodation signings.

Do you charge if the escrow cancels or a customer refuses to sign documents?
Yes, if a trip has been made to the customer, a fee is due. A reduction in fee is subject for review.

back to top